Taj Rock Crystal w/gold Lotion Pump

A damp cloth with a mild solution of soap and water can be used safely.
None of the collections are intended to be submerged or stand in water. Do not
place in dishwasher. A clean microfiber cloth is best.

Mike + Ally products are handcrafted by artisans. Small irregularities in shape, surfaces and finishes are hallmarks of such craftsmanship and are not defects.

Mike + Ally warrants that merchandise will be free from defects in material or workmanship for a period of one (1) year from shipment date, provided that the merchandise is used as reasonably intended and has not been altered or modified. This warranty does not apply to the extent that merchandise: (a) has not been handled, maintained or used in accordance with Mike + Ally’s instructions or in a reasonable manner, or; (b) has been damaged by accident, negligent or external factors.

What makes Mike + Ally bath collections so unique is that each piece is custom-made to order.  Since these are not 'off-the-shelf' products - they cannot simply be placed back into stock for resale.  Therefore, returns on all gemstone, minerals and monogram products cannot be accepted.  We are glad to discuss your color selections and specifications by email or phone to insure everything is as ordered. In many cases, we can send a color swatch for confirmation.

GOOD RECEIVED DAMAGED OR BROKEN

Please contact info@mikeandally.com or call 718 729 6622.
If the problem is the result of shipping damage, a manufacturing issue, or an error on our part, we will replace the item at no additional cost to you or we will refund the cost of the item and related shipping fees.  We will issue a return/call tag if we determine the item should be returned.