Ice Black Large Vanity tray

Ideally, specialized products like Novus No.1 or Brillianize should be used. If not available, a mild solution of soap and water is safe for cleaning. Do not use window cleaning fluids (keep away from Ammonia). A clean microfiber cloth is best.

Mike + Ally products are handcrafted by artisans. Small irregularities in shape, surfaces and finishes are hallmarks of such craftsmanship and are not defects.

Mike + Ally warrants that merchandise will be free from defects in material or workmanship for a period of one (1) year from shipment date, provided that the merchandise is used as reasonably intended and has not been altered or modified. This warranty does not apply to the extent that merchandise: (a) has not been handled, maintained or used in accordance with Mike + Ally’s instructions or in a reasonable manner, or; (b) has been damaged by accident, negligent or external factors.

Ice Lucite, Contours, and Eos are stock collections.  If your Mike + Ally selection does not entirely meet your satisfaction, we will exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 10 days from the date of delivery.

The item(s) you wish to return or exchange must be unused, undamaged, and in the original packaging.
Please contact a customer service representative to authorize your return info@mikeandally.com
Return shipping charges are your responsibility. You may select the carrier of your choice. 

GOOD RECEIVED DAMAGED OR BROKEN

Please contact info@mikeandally.com or call 718 729 6622.
If the problem is the result of shipping damage, a manufacturing issue, or an error on our part, we will replace the item at no additional cost to you or we will refund the cost of the item and related shipping fees.  We will issue a return/call tag if we determine the item should be returned.